Terms And Conditions

Overview

Welcome to Indya Flowers. These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to be bound by these terms. Our goal is to provide a seamless floral experience under clear and fair usage policies. Every order, interaction, or inquiry made through our platform is subject to these terms. We encourage responsible and respectful use of our services. Unauthorized use or violation of these terms may result in restriction or termination of service. We reserve the right to update these terms as needed. Your continued use indicates acceptance of any changes.

Purpose of These Terms

These Terms and Conditions outline your rights, responsibilities, and obligations when using Indya Flowers services. They ensure transparency and define expectations for both you and us. They apply across all platforms web, mobile, and physical store interactions. Our aim is to maintain a fair, safe, and enjoyable experience for all users. These terms govern everything from browsing to placing an order. By using our services, you agree to comply with all local laws and regulations. We retain the right to modify services in accordance with these terms.

Product Information and Availability

We strive to ensure all product details, images, and descriptions are accurate. However, flowers are natural products and may vary in color, shape, or size. Substitutions may occur due to seasonal availability while maintaining quality and value. We make no warranties about the accuracy, completeness, or reliability of content on the site. Product availability is subject to change without notice. We are not liable for delays due to external factors beyond our control.

Delivery Policy

Indya Flowers aims to deliver your floral gifts on your preferred date. While we make every effort to meet timing requests, deliveries may be delayed due to factors such as weather or traffic. You are responsible for providing accurate recipient details. Re delivery due to incorrect information may incur additional charges. Delivery times are estimates, not guarantees. We are not liable for loss resulting from failed deliveries due to incorrect or incomplete addresses.

Returns and Refunds

Due to the perishable nature of flowers, returns are only accepted under specific conditions. If you are dissatisfied, please contact us within 24 hours of delivery. Refunds are granted at our discretion based on the issue reported. Partial or full refunds may be processed in the original payment method. Proof of issue (such as photographs) may be requested for processing claims. We do not offer refunds for incorrect order placement or recipient refusal.

Intellectual Property

All content on the Indya Flowers website including logos, designs, text, and images is the property of Indya Flowers or its licensors. Unauthorized reproduction, distribution, or use of our content is strictly prohibited. You may not use our trademarks or branding without written permission. We reserve the right to take legal action against intellectual property violations.

Limitation of Liability

Indya Flowers shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of our services. We are not liable for losses due to incorrect addresses, misuse, or force majeure events. Our maximum liability is limited to the amount paid for the order in question. These limitations apply to the fullest extent permitted by law.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from or relating to our services shall be resolved under the jurisdiction of courts in Kolhapur, Maharashtra. You agree to submit to the exclusive jurisdiction of these courts. Any claim must be filed within one year of the event giving rise to the claim. These terms are subject to applicable consumer protection laws.

Termination

Indya Flowers reserves the right to suspend or terminate your access to services at any time, with or without notice, for breach of these Terms and Conditions. Termination does not waive any rights or liabilities that have accrued. Upon termination, all rights granted to you under these terms will cease. Misuse of our platform may result in permanent suspension.

Contact Us

For questions or concerns regarding these Terms and Conditions, please reach out to our team:
Email: support@indyaflowers.in
Phone: +918438236279
Address: 89, Collector Office Rd, Nagalapark, Kolhapur, Maharashtra 416003.
We are available to assist you with any service related issues. Thank you for choosing Indya Flowers.